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PRIVACY POLICY

At Skylee (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.skylee.in (“Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Email address
  • Mobile number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways; we do not store card details)

1.2 Non-Personal Information

  • Browser type and device information
  • IP address
  • Pages visited, time spent, and browsing behaviour
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates, confirmations, and support responses
  • Improve our website, products, and customer experience
  • Send promotional offers, newsletters, or updates (only if you opt in)
  • Detect and prevent fraud or unauthorised activities
  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

3.1 We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyse traffic and usage patterns

3.2 You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

4.1 We do not sell or rent your personal information to third parties.

4.2 Your information may be shared only with:

  • Payment gateway partners for secure transactions
  • Courier and logistics partners for order delivery
  • Service providers assisting with website operations, analytics, or customer support
  • Legal or regulatory authorities when required by law

All such parties are obligated to keep your information confidential.

5. Data Security

5.1 We implement reasonable security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5.2 While we strive to protect your information, no method of transmission over the internet is 100% secure. Laycra cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purposes outlined in this policy

Comply with legal, accounting, or regulatory obligations

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or update of inaccurate information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt out of marketing communications at any time

Requests can be sent to support@laycra.in.

8. Third-Party Links

Our website may contain links to third-party websites. Laycra is not responsible for the privacy practices or content of such external websites. We encourage users to review their privacy policies separately.

9. Children’s Privacy

Laycra does not knowingly collect personal information from individuals under the age of 18. If such data is identified, it will be deleted promptly.

10. Changes to This Privacy Policy

Laycra reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

Continued use of the website after changes indicates acceptance of the updated policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

📧 care@laycra.in